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Hear From Our Happy Customers

    "So grateful to them!"
    I needed help, and Custom Engineering got to me fast and saved the day. Nick, the technician, was great. He was personable and intelligent and he got my repair done super fast. Thanks, Custom Engineering!
    - James T.
    "I don't know what I do without this company!"
    Chaz did an amazing job - straightforward and very helpful. Jason and Trey set up the furnace a week ago, and it runs amazingly! It's nice to stay warm again. They just repaired and replaced my bathroom exhaust fan, too. Thank you again!
    - Cesily W.
    "Custom Engineering took care of us right away!"
    Our initial call was after hours and not an emergency. We received a call first thing the next morning, and they came out within a few hours. Both gentlemen were very professional and knowledgeable, and were able to repair our furnace right then and there.
    - Reid K.
    "They have been an excellent company to work with."
    Always courteous & competent. They installed a new furnace, AC, garage gas heater, and ran a gas line into our laundry room. They stayed on the job until all was completed and we were extremely satisfied.
    - Terrance V.
    "10/10 Service!"
    Had Customer Engineering come out to my restaurant to diagnose my furnace and walk-in freezer. Brandon and Skylar, the techs, were amazing. Extremely friendly and knowledgeable. I will be using them for all my HVAC needs moving forward.
    - Taylor A.
    "This business is the best!"
    We bought our kitchen hood system from them, which they also installed (no small task). They are dependable, efficient, and do great work. Prices are what I would expect for the job. Don't hesitate to hire them.
    - Marinell S.
    "Nick was fantastic!"
    He got our furnace up and running again very quickly (on a Saturday!). Very personable and professional! We will definitely be using Custom Engineering Heating & Cooling again - thank you!
    - Krista W.
    "My experience with the company was great!"
    Chaz went above and beyond! He fixed my main house furnace and also advised me on my ceiling-mounted furnace in my back building. Thank you for your quick response. I will use you again!
    - Ann K.
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BE COMFORTABLE IN EVERY SEASON Check Out Our Preventative Maintenance Programs

With regular tune-ups, special discounts, and priority service, our programs will keep your equipment in quality shape year-round.

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Ask the Experts

Common Answers To Your Questions

Curious about heating and cooling? Our Custom Engineering team has you covered. Browse through common questions and find expert advice straight from our pros.

  • What does SEER, AFUE, and HSPF ratings mean to me?
    SEER, AFUE, and HSPF are all measures of energy efficiency. Air conditioners may look similar, but their Seasonal Energy Efficiency Rating (SEER) can vary widely. Higher SEER numbers save more money spent on electricity. A 13 SEER air conditioner, the EPA "current minimum standard", uses 23% less energy than a 10 SEER unit (EPA standard up until Jan. 2006). Even though 13 SEER is the minimum efficiency available, we currently offer a line of air conditioners that start at 13 SEER and go all the way up to 21 SEER. Higher SEER air conditioners can significantly reduce your electric bill depending on your average usage.

    Heat pumps have SEER ratings like air conditioners and Heating Seasonal Performance Factor (HSPF) ratings for measuring heating efficiency. Higher HSPF ratings mean greater energy savings. The HSPF scale range is 7.5 to 13.0.

    Today's new high-efficiency furnaces can save up to 50% in operating costs over a ten-year-old furnace. Many 1990 and earlier model furnaces have Annual Fuel Utilization Efficiency (AFUE) ratings of 65% or less. The minimum AFUE-rated furnace that can be sold in the United States as of May 1, 2013, is 80% in southern states and 90% in northern states.

    Our current product offering starts at this minimum AFUE rating and goes all the way to a very efficient 98.3% AFUE rating. Higher AFUE-rated furnaces can significantly reduce your gas bill depending on your average usage.
  • How can I reduce allergens and improve the air quality in my home?
    With a high-efficiency air cleaner, you can remove up to 99% of the pollen and spores that find their way into the home. There is also a great reduction in household dust, dirt, smoke, and other air pollutants. Your indoor air will become cleaner and fresher while reducing the allergens and dust circulating throughout the house. With a whole-house humidifier, you can relieve the irritating discomfort of dry indoor air. The humidifier reduces itchy skin, scratchy throats, static electricity, and damage to your furnishings and woodwork. Since humid air feels warmer than dry air, you do not have to set the thermostat as high to feel the comfort you want. A lower thermostat setting will reduce the costs of your energy bill.
  • Can carbon monoxide build up in my home?
    Yes. Each year, carbon monoxide kills more than 200 Americans and sends nearly 5,000 more to emergency rooms for treatment, reports the U.S. Consumer Product Safety Commission (CPSC). Where does it come from? When carbon-based fuels such as gas, oil, kerosene, or wood burn, they produce gases. Carbon monoxide enters the air when fuel combustion or burning isn't complete. The CPSC advises that carbon monoxide detectors are the only way to alert yourself to the presence of toxic gas in your home. If you wake in the night with a headache, especially if another family member complains of a headache or is difficult to arouse, get out of the house fast and seek medical help. We recommend carbon monoxide detectors be installed in your home!
  • Should I have my furnace and air conditioner serviced every year?
    Yes. Maintaining your system will lower energy and repair costs, prevent breakdowns, and prolong the life of your equipment. Neglecting necessary maintenance ensures a steady decline in air conditioning performance while energy use steadily increases.

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